Terms and Conditions

Last updated: January 18, 2025

1. Acceptance of Terms

By accessing or using Aroof ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use our Service.

These Terms constitute a legally binding agreement between you and Aroof.

2. Description of Service

Aroof is a roofing measurement and contractor management platform that provides:

For Homeowners:

  • • Free satellite-based roof measurements
  • • AI-powered roof visualizations
  • • Roofing contractor directory and quote requests
  • • Project cost estimation tools

For Roofing Contractors:

  • • Customer relationship management (CRM) tools
  • • Lead generation and purchase capabilities
  • • Measurement and estimation tools
  • • Business management features
  • • Directory profile and marketing tools

3. Eligibility

3.1 Age Requirement

You must be at least 18 years old to use Aroof.

3.2 Authority

If using Aroof on behalf of a business, you represent that you have authority to bind that entity to these Terms.

3.3 Compliance

You agree to comply with all applicable laws.

4. Account Registration

4.1 Account Creation

  • • Provide accurate, current, and complete information
  • • Maintain and update your information
  • • Keep your password secure
  • • Notify us immediately of unauthorized access

4.2 Account Responsibility

You are responsible for all activities under your account.

4.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscription Plans (For Contractors)

5.1 Plan Tiers

  • Free: Basic profile in contractor directory
  • Pro ($99/month): Full CRM access, lead management, custom branding
  • Unlimited ($249/month): Unlimited leads, priority support, advanced analytics

5.2 Billing

  • • Subscriptions renew automatically
  • • Payment methods: Credit card, debit card, PayPal
  • • Prices subject to change with 30 days notice
  • • No refunds for partial months

5.3 Lead Purchases

  • • Leads purchased separately from subscriptions
  • • Non-refundable once delivered
  • • Pricing varies by lead quality
  • • Shared leads may be sold to multiple contractors (max 5)

5.4 Cancellation

  • • Cancel anytime through account settings
  • • Access continues until end of billing period
  • • No refunds for unused subscription time

6. Measurement Accuracy Disclaimer

IMPORTANT DISCLAIMER

Our measurements are estimates only. Always verify with on-site inspection by licensed professionals.

6.1 Technology Limitations

Our measurements use satellite imagery and AI algorithms and are preliminary estimates. Factors affecting precision include tree coverage, image resolution, roof complexity, and weather conditions. Measurements should be verified on site before ordering materials or starting work.

6.2 Professional Verification

MEASUREMENTS ARE ESTIMATES ONLY. Always verify with on-site inspection by licensed professionals before ordering materials, signing contracts, or making financial commitments.

6.3 Liability Disclaimer

We are NOT liable for:

  • • Measurement inaccuracies
  • • Material overages or shortages
  • • Project cost overruns
  • • Decisions based on our estimates

7. User Conduct

7.1 Prohibited Activities

You may NOT:

  • • Provide false or misleading information
  • • Impersonate others
  • • Upload viruses or harmful code
  • • Scrape or data mine the platform
  • • Reverse engineer our software
  • • Use automated bots
  • • Spam, harass, or abuse other users
  • • Violate intellectual property rights
  • • Engage in fraudulent transactions
  • • Use Service for illegal purposes

7.2 Contractor-Specific Prohibitions

Contractors may NOT:

  • • Operate without proper licenses and insurance
  • • Misrepresent qualifications
  • • Contact homeowners outside platform without consent
  • • Share or resell purchased leads
  • • Create fake reviews
  • • Discriminate based on protected characteristics

7.3 Consequences

Violations may result in account suspension, termination, forfeiture of fees, and legal action.

8. Intellectual Property

8.1 Aroof Property

All content, features, and functionality are owned by Aroof and protected by copyright, trademark, and other laws.

8.2 User Content License

By uploading content, you grant Aroof a worldwide, non-exclusive, royalty-free license to display, reproduce, and distribute your content.

8.3 Contractor Profiles

Contractors grant permission to display their business information publicly in our directory.

9. Third-Party Services

9.1 Integrated Services

Aroof uses third-party services (Google Maps, Replicate.com, payment processors). Your use is subject to their terms.

9.2 No Endorsement

Inclusion in our directory does not constitute endorsement. We do not guarantee quality of contractors.

9.3 Disputes

Disputes with third parties are solely between you and that party.

10. Payment Terms

10.1 Fees

  • Homeowners: Free measurements and instant results
  • Contractors: Subscription fees plus per-lead charges
  • • All fees in U.S. Dollars

10.2 Payment Processing

Processed through secure third-party providers (Stripe, PayPal).

10.3 Refund Policy

  • Digital Products: No refunds once delivered
  • Subscriptions: No refunds for partial months
  • Disputed Charges: Contact support@aroof.build within 30 days

10.4 Late Payments

Failure to pay may result in service suspension, account termination, and legal action.

11. Disclaimers and Warranties

11.1 "AS IS" Service

AROOF IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

11.2 Professional Advice

Aroof is NOT a substitute for professional roofing advice. Consult licensed professionals.

11.3 Contractor Screening

While we verify licenses, we do NOT conduct comprehensive background checks or guarantee contractor quality.

12. Limitation of Liability

12.1 Damages Cap

AROOF'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

  • • Fees you paid in the past 12 months
  • • $100

12.2 Excluded Damages

WE ARE NOT LIABLE FOR:

  • • Indirect, incidental, or consequential damages
  • • Lost profits or revenue
  • • Data loss or corruption
  • • Personal injury or property damage
  • • Third-party actions

13. Indemnification

You agree to indemnify and hold harmless Aroof from any claims arising from your violation of these Terms or your use of the Service.

14. Dispute Resolution

14.1 Informal Resolution

Contact support@aroof.build before filing formal claims.

14.2 Binding Arbitration

Disputes shall be settled by binding arbitration in Dallas, Texas under AAA Commercial Arbitration Rules.

14.3 Class Action Waiver

YOU WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS.

15. Governing Law

These Terms are governed by Texas law. Exclusive venue is Dallas County, Texas.

16. Changes to Terms

We may modify these Terms at any time. Changes will be posted with updated date. Material changes communicated 30 days in advance.

17. Termination

We may suspend or terminate accounts for Terms violations, non-payment, or extended inactivity. Upon termination, access ceases and data may be deleted after 30 days.

18. General Provisions

  • Entire Agreement: These Terms and Privacy Policy constitute the entire agreement
  • Severability: If any provision is unenforceable, remaining provisions remain in effect
  • No Waiver: Failure to enforce any right does not waive that right
  • Assignment: You may not assign these Terms
  • Force Majeure: We are not liable for delays due to circumstances beyond control

19. Contact Information

Get in Touch

Address

Aroof Legal Department

Dallas, TX 75252

20. Acknowledgment

BY USING AROOF, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.